Websites aren’t just for selling
We tend to forget that websites are not just about selling products & services online but they can also help organisations become more cost efficient.
Finding ways to do things cheaper or more effectively is one of the great Return On Investments that a website can provide.
From the really simple stuff like providing generic Frequently Asked Questions on your website to reduce the number of customerâ€™s ringing asking the same repetitive questions.
To automating a common process such as a Support Request, Leave Application Form etc. The less time taken to re-enter data or just check that all the information required is entered can actually save money.
So the question for this month is: Is your website making and saving you money?