enflexion website news March 2008

Websites aren’t just for selling

We tend to forget that websites are not just about selling products & services online but they can also help organisations become more cost efficient.

Finding ways to do things cheaper or more effectively is one of the great Return On Investments that a website can provide.

From the really simple stuff like providing generic Frequently Asked Questions on your website to reduce the number of customer’s ringing asking the same repetitive questions.

To automating a common process such as a Support Request, Leave Application Form etc.  The less time taken to re-enter data or just check that all the information required is entered can actually save money.

So the question for this month is:  Is your website making and saving you money?

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